Customer Service Representative Full Time

Job Title: Customer Service Representative

Location: Port Harcourt, Lagos
Employment Type: Full-time

Key Responsibilities

• Customer Service Representative Greet customers warmly and professionally, both in-person and online.
• Answer customer inquiries and provide accurate information about our menu, services, and promotions.
• Resolve customer complaints and issues in a timely and satisfactory manner.
• Ensure that customer orders are processed accurately and efficiently.
• Maintain a positive and friendly demeanor at all times
• Manage online ordering platforms, ensuring orders are processed promptly and accurately.
• Respond to online inquiries and reviews in a timely and professional manner.
• Assist with updating online menus and promotion
• Collaborate with other team members to ensure a smooth and efficient operation.
• Assist with various restaurant tasks as needed, such as cleaning and food preparation.

Qualifications

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in using computers and online platforms.
• Previous experience in customer service or hospitality is preferred but not required.

Salary
N100,000 Monthly.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their CVs to: [email protected] and copy: [email protected] using “Customer Service Representative- Gbagada” as the subject of the mail.