Immigration and Travel Executive – 3 Openings Full Time

Job Title: Immigration and Travel Executive

Locations: Abuja (FCT), Lagos and Rivers
Employment Type: Full-time

About the Job

• This job role is in the travel industry and we are looking for dedicated professional to help drive the service objectives of the organization.

Responsibilities

• Counsel & process clients for Permanent Residency, business/Work Permit, and all type of visa for various destination and countries.
• Support and guide all customers with their queries such as Passport, Visa & Immigration advisory.
• Resolve customer issues and complaints in a creative and timely manner to maintain trust.
• Liaise with the broader Operations team to ensure customer resolution and satisfaction.
• Relate with partners to find the best solution for our clients.
• Prepare and co-ordinate itinerary (both Lagos and out-of-station) on behalf of expatriate clients as may be required.
• Process immigration requirements associated with the various requests.
• Keep clients’ up-to-date record on expiry dates of visas, quotas, CERPAC, passports etc.
• Prepare and send out weekly reports to clients on the status of their expatriates.
• Prompt and accurate processing of visa requests in accordance with embassy policy.
• Ensure proper correspondence with clients and provide prompt update/feedback on information regarding client transactions.
• Promptly handle E-passport requests from clients.
• Drive sales, handle basic administration and activity reporting.
• Any other assigned duties.

Requirements

• HND / BSc Degree in international relations or related field
• 2+ years in the Immigration & travel industry.
• Proficiency in Immigration law is a prerequisite
• The Candidate should be proficient in the English Language.
• Customer-oriented approach and exemplary sales skills
• Ability to manage crises and emergencies within and outside working hours

Application Closing Date
31st October, 2024.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.