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Job Title: Customer Service Representative
Location: Lekki, Lagos
Employment Type: Full-time
Job Summary
- We are looking to hire an experienced and competent Customer Representative.
- Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.
Job Responsibilities
- Providing excellent wait service to ensure satisfaction
- Making menu recommendations, answering questions and sharing additional information with restaurant patrons
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Inform customers about the day’s specials
- Up-sell additional products when appropriate
- Communicate order details to the Kitchen Staff
- Provide excellent customer service to guests.
Job Requirements
- Interested candidates should possess a Bachelor`s Degree in any relevant field
- Proven work experience
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit.
Application Closing Date
30th December, 2024.
Method of Application
Interested and qualified candidates should send their Application to: olayemi.oguntoye-hr@kingfisherafrica.com using the Job Title as the subject of the mail.
