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Job Title: Porter
Location: Galadimawa, Abuja (FCT)
Employment Type: Full-time
Job Description
- We are looking for a Porter to serve as the first point of contact to assist our guests.
- Porter responsibilities include carrying guests’ luggage ETC.
- To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly.
- Keep in mind that our Porter position requires working in shifts, occasionally on weekends or evenings.
- Ultimately, you’ll ensure our building is safe, clean and inviting.
Responsibilities
- Carry and label guests’ luggage with tags
- Ensure building entrance is free of clutter at all times
- Direct guests to the reception area or the appropriate office/room
- Arrange taxi services upon request
- Report damages, call technicians and monitor repairs
- Greeting guests and carrying luggage to and from their room
- Showing guests to their room and explaining the facilities
- Taking and delivering messages to guests
- Looking after keys and left luggage
- Answering guests’ questions about the hotel and local points of interest
- Arranging transport and making restaurant and theatre bookings for guests
- Covering the reception desk, dealing with enquiries by phone and face-to-face
- Using the computer to check in guests arriving late, and check out those leaving early
- Preparing and delivering late night snacks to guests’ rooms
- Collecting and delivering the morning papers
- If there is a fire or emergency making sure that guests are evacuated safely.
- Follow evacuation rules in case of emergencies.
Requirements and Skills
- Previous work experience as a Porter
- Hands-on experience
- Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
- Familiarity with security regulations
- Solid verbal communication skills to interact with cleaning staff, technicians and customers
- Availability to work in shifts and flexible schedules.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: emmixglobal009@gmail.com using the Job Title as the subject of the mail.
