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Job Title: POS Repair Technician
Locations: Onitsha – Anambra and Kano
Job Type: Full-time
Job Description
- As a POS Repair Technician, you will work as a member of a technical support team and will report to the Support Manager.
- You will be required to assemble and configure POS hardware. You will provide both on and off-site support, telephone support, and remote access support for hardware and software for our Agents.
- You should be able to manage and perform assigned tasks effectively, work together with others as a cohesive team, communicate and act professionally within the workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.
Responsibilities
- POS installation, maintenance, troubleshooting, diagnosis, and repair of hardware and software.
- Document, prioritize and follow up on all support tickets.
- Propose and evaluate technical solutions and alternatives.
- Working knowledge of Regular, Android and Sunmi POS devices is an added advantage.
- Manage all on-site installation, repair, maintenance, and test tasks.
- Diagnose errors or technical problems and determine proper solutions.
- Support and maintain merchants’ POS systems and terminals.
- Perform diagnosis, troubleshooting, hardware repairs of POS systems, motherboard repair, backup and other maintenance tasks.
- Maintain technical knowledge related to our suite of hardware and software product lines and industry.
- Set up, configure, and test hardware.
- Install software and hardware at client sites, and run and connect all cables between and at hardware devices.
- Provide telephone, remote, and on-site support for clients to quickly resolve problems.
- Provide training to clients regarding hardware, and troubleshooting techniques.
Qualifications
- ND / HND / B.Sc in related fields
- Must have a minimum of 2 years experience as a POS repair technician
- Ability to manage and prioritize multiple tasks and deliver within deadline
- Advanced written and verbal communication skills
- Experience in configuration, installation, training and support of hardware or software products
- Expertise in Microsoft Office and Operating Systems.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
