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Administrator / Business Administration / Business Development  / Customer service / Human Resources Management

Relationship Manager – 7 Openings Full Time

Job Title: Relationship Manager

Locations: Abuja (FCT), Adamawa, Bauchi, Ekiti, Lagos, Ondo and Oyo
Employment Type: Full-time

Job Description

  • Drive product sales and ensure growth in volume and value of accounts to meet targets.

Key Responsibilities

  • Serve as client’s advocate and trusted advisor on financial matters.
  • Handle client enquiries and resolve complaints effectively.
  • Build and maintain relationships with customers and organizations.
  • Collaborate with business heads to drive product sales and acquisitions.
  • Leverage internal networks and partnerships for sales growth.
  • Sell, cross-sell, and upsell bank products to maximize revenue.
  • Implement marketing strategies to boost profit.
  • Achieve deposit targets through business and investment deals.
  • Source clients for savings, current, and fixed deposit accounts.
  • Create quality risk assets to meet targets.
  • Package and monitor customers’ credit requests and compliance.
  • Ensure KYC requirements are met.
  • Plan and report on marketing activities.
  • Monitor performance against targets.
  • Deliver high-quality client service to enhance sales and retention.

Experience and Qualifications

  • Degree in Finance, Accounting, Economics, or related field. Postgraduate qualification or professional certification is a plus.
  • Minimum 5years of banking experience in sales and credit.
  • Knowledge of accounting, financial analysis, business law, advisory services, and banking operations.
  • Skills in credit risk assessment, relationship management, and business writing.
  • Understanding of economic trends and their implications on the banking sector.
  • Must currently occupy similar role in other banks
  • Must be a full time staff of a bank

Key Performance Indicators

  • Customer growth in volume and value.
  • Customer experience and cross-selling.
  • Customer satisfaction and retention.
  • Profitability rate.
  • Quality and timeliness of reporting.

Skills and Competencies:

  • Strong business acumen and analytical skills.
  • Excellent relationship management and interpersonal skills.
  • Proficiency in MS Word and Excel.
  • Understanding of business processes and attention to detail.
  • Enthusiastic and passionate about customer service.
  • Proactive decision-making and problem-solving skills.
  • High integrity and commitment.

Application Closing Date
27th November, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Overview